Terms of sale

This website is operated by COZYLOW. Throughout the site, the terms “we”, “us” and “our” refer to COZYLOW. COZYLOW makes the information, tools and services available on this website to you subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (the “Terms” or “Terms of Service”), including any additional policies and conditions referred to in them or available by hyperlink. These Terms apply to all users of the Website, including visitors, suppliers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by them. If you do not agree to all of these terms and conditions, you may not be able to access the Website or use its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new tools or features added to this online store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by publishing changes on our website. You are responsible for checking this page periodically for changes. Your continued use of the Website after changes are published constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to offer our products and services.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms, you confirm that you have reached the age of majority in your region, province or state, or that you have obtained permission from a legal representative to use this website.

You must not use our products for any unlawful or unauthorised purpose, nor may you violate any laws applicable in your jurisdiction when using the Service, including copyright laws.

You must not transmit viruses, worms or any other malicious code that could interfere with the operation of the Service.

A breach of these provisions may result in the immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any person at any time for any reason, subject to applicable law.

You understand that your data, other than credit-card information, may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit-card information is encrypted during transfer.

You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service, or access the Website by any means not expressly authorised in writing by COZYLOW.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the provisions that follow.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We cannot guarantee that all information made available on this Website is complete, accurate or current. Content is provided for general information and should not be relied upon as the sole basis for making decisions without consulting other reliable, accurate and current sources where appropriate.

You acknowledge that you are responsible for checking whether information remains current and accurate.

The Website may contain historical information which, by definition, is not current and is provided for reference only. We reserve the right to modify the contents of the Website at any time without an obligation to update it, and you are responsible for monitoring changes.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

To the extent permitted by applicable law, we will not be liable to you or any third party for any price change or any modification, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through this Website. Quantities may be limited, and returns or exchanges are subject to our Returns Policy and applicable statutory rights.

We have made every reasonable effort to display product colours and images as accurately as possible, but we cannot guarantee that your device or screen will display colours accurately.

We reserve the right to limit sales of our products or services to certain persons, regions or jurisdictions, on a case-by-case basis and subject to applicable law. Product quantities and prices may be changed without notice, and we may discontinue a product at any time. Any offer for a product or service is void where prohibited by law.

We do not warrant that products, services, information or other materials will meet every individual expectation or that every error will be corrected, without affecting any mandatory rights or legal guarantees available to consumers.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse an order placed through our Website, subject to applicable law. We may limit or cancel quantities purchased per person, household or order, including where multiple orders are placed using the same customer account, payment card or billing or delivery address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided when the order was placed.

You agree to provide accurate and current account information so that we can complete transactions and communicate with you effectively.

For further information, please see our Returns & Refunds Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not directly control.

You acknowledge and agree that such tools may be provided “as is” and “as available”, without warranties or endorsement from us, to the extent permitted by applicable law. We are not responsible for consequences arising from their use where liability may lawfully be excluded.

Your use of optional third-party tools is at your own discretion and risk. You should review and accept the terms under which the relevant third-party provider makes those tools available.

We may also offer new services or features through the Website in the future, and they will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain parts of the Service may contain links to third-party websites that are not affiliated with COZYLOW.

We are not required or able to verify all content on third-party websites and do not accept responsibility for its accuracy or quality to the extent permitted by applicable law.

Your use of third-party websites is subject to their own terms and policies. We recommend reviewing their policies and practices before entering into any transaction with them.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us ideas, suggestions, comments or other submissions, whether at our request or voluntarily (collectively, “Comments”), you grant us the right, to the extent permitted by law and any rights you retain, to use, edit, copy, publish, distribute or translate those Comments without an obligation of confidentiality, compensation or response.

We are not responsible for Comments submitted by you or third parties and reserve the right to remove content that we reasonably consider inappropriate or unlawful.

You agree that your Comments will not infringe the rights of any third party, including copyright, trade mark, privacy or other rights, and will not contain unlawful, abusive, obscene or malicious material.

You remain responsible for the accuracy and origin of the Comments you submit.

SECTION 10 – PERSONAL INFORMATION

The submission and processing of personal information through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Information on our Website may occasionally contain errors, inaccuracies or omissions, including in product descriptions, pricing, promotions, shipping charges, transit times or product availability.

We reserve the right to correct errors and update information and, where legally permitted, to cancel orders where information is inaccurate, including after an order has been submitted.

We are not required to update or amend information in the Service except where required by law. Any stated update date should not be taken to mean that all information has necessarily been revised or remains current.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms, you must not use the Website or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in unlawful acts;
• (c) to violate any applicable law or regulation;
• (d) to infringe our intellectual property rights or those of others;
• (e) to harass, defame, abuse or unlawfully discriminate against any person on grounds including sex, sexual orientation, religion, ethnicity, race, age, nationality or disability;
• (f) to submit false information;
• (g) to upload or transmit viruses or other malicious code intended to interfere with the operation of the Service;
• (h) to collect or track the personal information of others unlawfully;
• (i) to spam or engage in fraudulent online activity;
• (j) for obscene or unlawful purposes;
• (k) to interfere with or circumvent the security features of the Service or other websites.

We reserve the right to suspend or terminate access to the Service where these prohibitions are breached, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that use of the Service will always be uninterrupted, secure, error-free or free from delays.

Results obtained through the Service may not always be accurate or reliable, and we reserve the right to withdraw or discontinue the Service at any time, subject to applicable law.

To the extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis. Nothing in these Terms excludes or restricts mandatory statutory guarantees or consumer rights that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, COZYLOW and its directors, employees, agents and partners will not be liable for indirect, incidental, punitive or consequential loss arising from use of the Service. Nothing in these Terms limits liability where such limitation is prohibited by law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless COZYLOW and its parent company, subsidiaries, partners, directors, agents, contractors, suppliers and employees against claims or demands, including reasonable legal fees, arising from your breach of these Terms or applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law and treated as severed from the remaining provisions, which will remain in full force and effect.

SECTION 16 – TERMINATION

Obligations and liabilities incurred before termination of these Terms will survive termination where appropriate.

These Terms remain applicable for as long as you use our Services. You may stop using the Services at any time.

If we determine or reasonably suspect that you have breached these Terms, we may suspend or terminate access to the Services as permitted by applicable law, without affecting any amounts lawfully due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any other policies or rules published on this Website or relating to the Service, constitute the entire agreement between you and COZYLOW concerning use of the Service and supersede prior communications, agreements and proposals, whether written or oral, on that subject.

Any ambiguity in these Terms will be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreement through which we provide the Services are governed by French law, subject to any mandatory consumer-protection provisions that may apply in the country where you reside. COZYLOW is established at 1 rue Michel Baglin, 31840 Seilh, France.

SECTION 19 – CHANGES TO THESE TERMS

The most current version of these Terms is available on this page.

We reserve the right to update, change or replace any part of these Terms by publishing changes on our Website. You are responsible for reviewing the Terms periodically. Continued use of the Website or Service after changes are published constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us at contact@cozylow.fr.